No 49/1, Hosur Road, Ashiwarya Crystal Layout Singasandra, Bangalore - 560068.

Privacy Policy

At Kropex Auto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kropexauto.com or engage with our services.

1. Information We Collect

Personal Information
We collect the following types of personal information:
  • Contact Information: Email addresses and phone numbers when you inquire about our Tata vehicles or service appointments
  • Browsing Data: Information about your visit to our website, including IP address, browser type, pages viewed, and time spent on pages
  • Service Information: Details about your vehicle and service history when you use our automotive services

Automatically Collected Information
We use cookies and similar tracking technologies to collect information about your browsing behavior, including:
  • Device information (device type, operating system)
  • Usage patterns and preferences
  • Referring website addresses

2. How We Use Your Information
We use the collected information for the following purposes:
  • To respond to your inquiries about Tata cars and automotive services
  • To schedule and manage service appointments
  • To provide information about new vehicle models, offers, and promotions
  • To improve our website functionality and user experience
  • To analyze website traffic and usage patterns
  • To comply with legal obligations and enforce our terms

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand how visitors use our website
  • Marketing Cookies: To provide relevant advertisements and promotional content
You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

4. Third-Party Services
We may use third-party analytics and marketing services to help us understand website usage and improve our services. These third parties may have access to your information only to perform tasks on our behalf and are obligated to protect your information.

5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights
Under applicable data protection laws in India, you have the right to:
  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Kropex Auto
Bangalore, Karnataka, India
Website: www.kropexauto.com
Email: cxm@kropexauto.com
Phone: 7619365053